thank you so much, Benjamin

Thank you for your feedback!We have checked the order records and confirmed that the problematic products you raised, except for two hats, meet the quality inspection standards. Moreover, the after-sales team responded immediately after your first contact, providing a refund for the problematic hats and an additional compensation plan. However, your request of "a full refund for the hats you think have problems (within the error range, without affecting the sale and use)" exceeds the reasonable after-sales service scope, and we cannot meet it. We are always committed to providing high-quality services to our customers. If you have any other needs in the future, please feel free to contact us at any time. We promise to provide every customer with comprehensive after-sales support and take on responsibilities actively.